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Email
[email protected] -
Phone
+(39) - 3501592130 -
Address
71-75 Shelton Street, Covent Garden,
London, United Kingdom
Phone
+(39) - 3501592130Address
71-75 Shelton Street, Covent Garden,
Pomellato is Italy’s avant-garde fine jewelry house, known for bold shapes and vibrant gemstones. We were tasked with modernizing its digital brand while improving user engagement and CRM integration for repeat clientele.
From UX audits to data-driven personalization strategies, we revamped Pomellato’s eCommerce journey with storytelling that communicates soul and elegance. We also led CRM integration with Salesforce, unlocking personalized triggers and email sequences tailored to customer behavior.
We paired Pomellato’s colorful aesthetic with a modular design system—creating a seamless flow between editorial and commercial. Gemstones shine, campaigns resonate, and every element adapts to inspire both new and returning clients.
Results:
→ +33% returning customers from automated CRM flows
→ +70% uplift in mobile session engagement
→ Conversion funnel streamlined by 23%
→ Digital style guide now used globally across teams
71-75 Shelton Street, Covent Garden,
London, United Kingdom
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